26 Mar, 2025
idsMED Indonesia Introduces ORBYTE, the Official Mascot of Biomedical Engineering After-Sales Support
Fazri Kurniawan
18 Dec, 2025
Jakarta, Indonesia - idsMED Indonesia proudly introduces ORBYTE, the official mascot of the Biomedical Engineering (BME) team. Designed as a modern robot with a friendly, expressive monitor display, ORBYTE symbolizes trust, readiness, and the commitment to delivering the best service to healthcare partners throughout Indonesia.
Biomedical Engineers play a crucial role in the care and optimization of medical equipment in Indonesia, yet their presence often goes unnoticed. Through ORBYTE, idsMED Indonesia aims to highlight the dedication of the service team in ensuring medical device reliability, patient safety, and smooth operations in hospitals and clinics nationwide.
ORBYTE embodies the four core pillars of BME service excellence:
-
Expert Installation: Precise medical device setup that adheres to safety standards.
-
Fast & Reliable Repair: Quick response to minimize machine downtime.
-
Preventive & Corrective Maintenance: Ensuring devices perform optimally throughout their lifecycle.
- Troubleshooting with Care: Human-centered technical support that prioritizes the comfort of healthcare professional.
With its cheerful smile and positive energy, ORBYTE conveys the message that the BME team works responsively, professionally, and solution-oriented in every technical support situation.
As the new face of service and after-sales excellence, ORBYTE will appear across various service activations, customer communications, and technical education materials—helping healthcare professionals better understand the importance of proper medical device care in a more approachable and engaging way.
Share this article
Fazri Kurniawan
Clinical Specialist, idsMED
Related News
The Secret Behind Celebrities’ Firm Skin Without Surgery with Thermage FLX
Thermage FLX, powered by advanced monopolar radiofrequency technology, is becoming a top choice a...
.webp)
3 Jun, 2025
20 Aesthetic Clinics Receive the Rejuran Indonesia Top User Award 2024
PharmaResearch (South Korea) and idsMED Aesthetics Indonesia announced the Rejuran Indonesia Top ...
